Hello U

FAQs

When buying a new home, what upgrades should we go for? What holds the most value? Do we upgrade the lot? Pick more square footage in the house? Add an extra bedroom?, etc.

A lot depends on why you are buying the house. Are you buying it mostly as a home or mostly as an investment? There is a difference.

For the most part, upgrades are high-profit items for builders. They aren’t designed to enhance the value of the house, but make you happier with the house you do buy.

If you are looking at your home as an investment, then you buy from the smaller to medium size in the tract and spend only a minimal amount on upgrades. If you are looking at your purchase as a home, then you select upgrades that will enhance your quality of living.

One rule of thumb is to always upgrade the carpet and padding.

I have to make a choice between an updated home in an older neighborhood or a newer home in a more modern neighborhood. The home in the older neighborhood has almost everything I want and is much larger, but which makes the most sense as an investment?

If your goal is to buy a home for it’s resale value and the one you are thinking of buying in the older neighborhood is at the upper end of values for that neighborhood, then it may not be the wisest choice. If it is similar or lower in price to the others, then there should be no problem, because pricing should be considered in relation to the local neighborhood and not compared to homes in other neighborhoods (for the most part)

Plus, is it a neighborhood on the decline, or are others going to be fixing things up, too, so that it is a neighborhood that is improving? It could turn out to be a very good deal as long as you don’t “overpay” because of the recent improvements.

Remember that you also buy a home for it’s value to you as a “home,” and that is something else you should consider. Which neighborhood would you AND your family feel most comfortable in?

I have a family friend who is a Realtor. I like her and she is a help but she gives me one price to sell my home for and I think it is too low. So I called another agent who suggested a price more in line with my expectations. Who do I choose?

You might want to consult a couple more Realtors on the market value of your home. Most of the estimates should be in the same ballpark.

It could be that your friend is being more honest with you about the value of your home and the other Realtor gave you a higher number because he already knew you expected it. This is called “Buying a Listing” and is the subject of an article on our web site.

Or it could simply be that your friend is a good friend, but not that great of a real estate agent.

Mixing business and friendships is always risky to the friendship. On the other hand, if your friend is truly competent and was providing wise advice, she may be offended if you ignore the advice and choose another agent.

Why should I use a real estate salesperson?

A real estate salesperson is more than just a “sales person.” They act on your behalf as your agent, providing you with advice and guidance and doing a job – helping you buy or sell a home. While it is true they get paid for what they do, so do other professions that provide advice, guidance, and have a service to sell –such as Certified Public Accountants and Attorneys

The Internet has opened up a world of information that wasn’t previously available to homebuyers and seller. The data on listings available for sale is almost current – but not quite. There are times when you need the most current information about what has sold or is for sale, and the only way to get that is with an agent.

If you’re selling a home, you gain access to the most buyers by being listed in the Multiple Listing Service. Only a licensed real estate agent who is a member of your local MLS can get you listed there – which then gets you automatically listed on some of the major real estate web sites. If you’re buying or selling a home, the MLS is your agent’s best tool.

However, the role of an agent has changed in the last couple of years. In the past, agents were the only way home buyers and sellers could access information. Now agents are evolving. Because today’s home buyers and sellers are so much better informed than in the past, expertise and ability are becoming more important.

The real estate agent is becoming more of a “guide” than a “salesperson” — your personal representative in buying or selling a home.

What is the difference between a real estate agent and a real estate broker?

Most states require real estate sales professionals to be licensed by the state, so that they can control education and experience requirements and have a central authority to resolve consumer problems.

The terminology used to identify real estate professionals varies a little from state to state. Brokers are generally required to have more education and experience than real estate salespersons or agents.

The person you normally deal with is a real estate agent or salesperson. The salesperson is licensed by the state, but must work for a broker. All listings are placed in the broker’s name, not the salesperson’s.

A broker can deal directly with home buyers and sellers, or can have a staff of salespersons or agents working for him or her.

Say Hello to Home

Finding a student rental just got a lot easier. Between school, work, and a social life, who has the time to hunt for an apartment? Your needs as a student are unique, and we get that. You’re looking for a place to rest, recharge, study, and create lasting memories. HelloU manages private residences all over Ottawa with a specialization in providing comfortable and convenient dwellings for students.
Find your next home today!


Simplify your busy life


Our properties are tailored for students. Choose from a variety of homes in safe neighbourhoods close to your university or college.


Make time for everything else


Find your perfect home, move in, and leave the rest to us. We are your contact from beginning to end for all your ongoing needs.


Work within your budget


No matter your budget, we will help you find a comfortable home through HelloU. Our properties are competitively priced relative to their neighbourhood.


Keep your friends close


We have a wide variety of multi unit products. Choose accommodations that suit your needs and the needs of your friends, so nobody is left out.

Frequently Asked Questions

Application/Lease
Subletting/Reassigning
Rent
Maintenace/Repairs
General Inquiries
Q: How do I set up an appointment to view one of Hello U’s available rental units?+
Q: What methods of payment will Hello U accept for last month’s rent deposits?+
Q: I submitted a deposit to secure an apartment, but my application was not approved. Will I get my deposit back?+
Q: I gave Hello U a deposit to secure an apartment but changed my mind. How do I get my deposit back?+
Q: Will I need a co-signer for my lease?+
Q: What is a guarantor? +
Q: Does everyone living in the rental unit have to sign the lease? +
Q: Can the lease be broken? +
Q: My roommates and I are on the same lease, if they leave, do I have to cover his/her portion of the rent?+
Q: How long are the terms of the lease? +
Q: My lease is/will be over and I am not renewing. What are my obligations? +
Q: Am I allowed to have pets?+
Q: What is the difference between subletting and reassigning a unit? +
Q: Can I sublet my apartment?+
Q: What happens if a tenant sublets or reassigns their unit without Hello U's consent?+
Q: What methods of payment does Hello U accept for monthly rent payments? +
Q: Do I have to submit PAD or post-dated cheques?+
Q: When is rent due?+
Q: When is rent considered overdue?+
Q: What are the possible consequences of overdue rent payment(s)?+
Q: To whom do I make rent cheques payable?+
Q: Are monthly rent receipts available?+
Q: Is apartment insurance included in my rent?+
Q: Can rent be withheld because Hello U isn't properly maintaining a building or unit?+
Q: How much notice does a tenant have to give if they want to move out?+
Q: On what grounds can a tenant be evicted?+
Q: Who is responsible for maintaining the unit? +
Q: How do I put a request in for repairs?+
Q: I have an emergency repair that requires immediate attention. What do I do?+
Q: What do I do if there is a fire in my apartment?+
Q: I am locked out of my apartment. What do I do?+
Q: I’ve lost my keys. How do I get a new set?+
Q: Am I allowed to paint my apartment?+
Q: Damage has occurred in my apartment (hole in the wall, broken window etc.). Do I have to pay for it?+
Q: How do I get to the Hello U Office?+
Q: Who is responsible for paying utilities?+
Q: What bus routes or LRT lines are close to my apartment?+
Q: When is garbage/recycling day for me?+
Q: Who is responsible for snow removal?+
Q: Can a Hello U employee enter my apartment?+
Q: Can I refuse to let Hello U enter my apartment?+
Q: Can I change the locks?+
Q: Can Hello U change the locks?+
Q: Can I use Hello U as a reference for my next rental application?+
Q: Have we answered everything?+

Steps to Rent

Browse our current listings and filter your search to find the perfect home for you. Once you have found ‘the one’, book a showing with our leasing experts. If you want to pursue the rental, we’ll provide you with all the proper paperwork to secure the lease.


Browse listings


Input your requirements and see which of our available properties is a match for you.


View the apartment


Arrange a showing so you can get a feel for the place.


Lease it and live


Sign a standard rental lease and start packing!

Are You a Landlord?

Contact us about a free property management consultation

Are You a Landlord?

Contact us about a free property management consultation

Are You a Landlord?

Contact us about a free property management consultation

Contact Us

#9 - 800 Industrial Ave, Suite 300
Ottawa, ON K1G 4B8

Monday - Friday: 9AM - 5PM
Saturday - Sunday: 10AM -6 PM

Phone: 613.680.7368
Email: Info@Hellou.ca

Feel free to contact us if you require additional information about seeking a rental

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